Roller shutter jammed, stuck open, damaged or refusing to close? Access Opening Solutions provides emergency roller shutter and industrial door repairs for shops, warehouses, commercial premises and industrial sites.
Breakdowns are taken by phone at any hour, day or night, and assessed for urgency straight away.
Available 365 days a year
Weekends, bank holidays and out-of-hours trading periods included.
Over 40 years' combined experience
Our founders bring more than four decades of combined industrial and commercial door experience.
Commercial and industrial specialists
Retail units, warehouses, distribution centres, factories and managed estates.
Repairs, maintenance and installation
One team for reactive repairs, planned maintenance and bespoke new installations.
Diagnose the fault
What has gone wrong with your shutter?
Describing the symptom accurately when you call means the engineer arrives with the right equipment. These are the faults we are called to most often on Dublin commercial and industrial premises.
Roller shutter stuck open
The premises cannot be secured. Usually caused by motor or control failure, a broken chain or a curtain that has bound in the guides. Treat it as urgent — the opening is unsecured until the shutter closes or is made safe.
Trading or deliveries stop entirely. Common causes are seized bearings, a snapped spring, damaged bottom rail or a locked-out motor after an overload. Repeated attempts to force it usually worsen the damage.
Slats have come out of one or both guide rails, often after impact or long-term wear. The curtain is unstable and can drop. Keep people clear and do not operate the shutter.
Impact from vehicles, trolleys or forklifts distorts individual slats so the curtain binds as it rolls. Individual slats can often be replaced rather than the full curtain.
Typically a failed drive coupling, sheared key, stripped gear or a broken chain between motor and barrel. The sound of a working motor does not mean the drive train is intact.
No response from key switches, push-button stations, remotes or safety edges. Faults range from tripped supplies and failed contactors to burnt-out windings or a faulty control panel.
Grinding, squealing or shuddering signals dry bearings, worn gearing or misalignment. These are early warnings — attending at this stage is far cheaper than a full breakdown.
Guide rails pulled from the wall, distorted bottom rails and twisted curtains are typical after a strike. Structural and safety checks are required before returning the door to service.
Fire shutters and rapid roll doors have additional safety and drop-test requirements. A failure can affect fire compartmentation or environmental separation and should be reported immediately.
A straightforward four-step process. We do not quote an exact arrival time before we know the fault, the site and what the engineer needs to bring — but we will tell you honestly what to expect when you call.
01
Call and describe the fault
Phone Access Opening Solutions on 01 877 5206 and tell us what the shutter is doing — stuck open, jammed closed, noisy or unresponsive — along with the site address and access details.
02
We assess urgency and gather information
The team establishes whether the premises are insecure, whether anyone is at risk and what shutter type, size and controls are involved, so the engineer arrives prepared.
03
An engineer attends and makes the area safe
On site we identify the cause, isolate power where appropriate, secure or support the curtain and confirm whether the door can be safely operated.
04
Repaired where possible
Most faults are repaired on the visit. Where parts must be ordered or a section replaced, we explain what is required and recommend further work or replacement only where it is genuinely needed.
Useful emergency advice
What should you do when a roller shutter fails?
A failed shutter is a security, safety and trading problem at the same time. These steps protect your people and usually reduce the cost of the repair. They are deliberately not DIY repair instructions — shutter mechanisms should only be worked on by trained engineers.
Do not repeatedly force the controls. Continuing to press up and down on a jammed shutter can strip gears, snap chains or burn out a motor, turning a modest repair into a major one.
Keep staff and customers away from an unstable shutter. Cordon off the opening if the curtain is out of its guides, sagging or partially dropped.
Do not attempt to realign or dismantle a heavy shutter yourself. Curtains, barrels and springs hold significant weight and stored energy.
Isolate the power only if it is safe to do so, using the local isolator or key switch — never by pulling at damaged cabling.
Tell the engineer whether the shutter is stuck open, closed or partially open. That single detail changes how urgently we treat the call and what we bring.
Mention any unusual noises, recent impact damage or motor behaviour, including burning smells, grinding or a motor that runs without moving the curtain.
Send photographs where possible, including the full opening, the motor or control box and any visible damage, so the team can assess what may be required before arrival.
Premises we serve
Commercial and industrial premises across Dublin
Our work is concentrated on business premises where a failed shutter affects security, trading or production — not domestic garage doors.
Retail units and shopping centres
Shopfront shutters and grilles that must open and secure reliably every trading day.
Warehouses and distribution centres
Large-span doors, rapid roll doors and loading bay equipment on high-cycle duty.
Factories and production facilities
Doors providing separation between process areas, with hygiene and temperature considerations.
Licensed premises and hospitality
Security shutters, cellar access and steel doorsets in busy city and suburban locations.
Managed estates and business parks
Multi-tenant buildings where reporting and coordination matter as much as the repair.
Car parks and secure compounds
Entrance shutters, grilles, barriers and automated gates with access control.
Why choose AOS
An experienced commercial door company, not a one-van operation
These are the facts about how Access Opening Solutions is set up and what we actually do.
Established in 2018 by experienced engineers
Access Opening Solutions was formed in February 2018 by Garry Byrne and Noel Purtell, who between them bring over 40 years' combined experience in the industrial and commercial door industry.
Emergency and planned work under one roof
Reactive repairs, scheduled repairs, planned maintenance and bespoke installation are all handled by the same team, so nothing falls between contractors.
Tailored to the site, not a standard package
The company is geared toward providing tailor-made solutions to customer needs rather than applying the same specification to every opening.
Retail, commercial and industrial customers
From single shopfront shutters to multi-bay distribution facilities, with work planned around trading and production hours.
Maintenance that finds problems early
Scheduled visits identify wear, damage and safety issues before they turn into a breakdown that stops trading.
More than roller shutters
Rapid roll doors, loading bay equipment, sectional doors, steel doorsets, gate automation, access control and bespoke fabrication are all within our scope.
Planned maintenance
Most breakdowns give warning first
Grinding bearings, a shutter that has become slower, an intermittent key switch — these are the symptoms that precede the call-outs we attend at 11pm. Scheduled servicing is how they get found while the door is still working.
Mechanical inspection of barrel, springs, bearings, chains, curtain and guides
Electrical inspection of motors, controls, limits and isolators
Safety edge, photocell and manual release testing, recorded in writing
Service frequency matched to how each door is actually used
Fire shutters given their own inspection and drop-test schedule
Roller shutter repair is our main work, but the same team covers the rest of your powered openings — which usually means one contractor instead of four.
Examples of the three distinct types of work we carry out: emergency repairs, planned maintenance and new or bespoke installation.
Emergency repair
Emergency attendance to an industrial shutter that failed in the open position
Planned maintenance
Roller shutter motor, drive chain and control gear serviced during a planned visit
New installation
New commercial roller shutters installed to a row of retail units
Loading bay
Loading bay with sectional door, rapid roll door and dock leveller in daily use
Questions we are asked
Roller shutter repair FAQs
Practical answers to the questions Dublin businesses ask us most often when a shutter has failed.
Do you carry out emergency roller shutter repairs in Dublin at night and at weekends?
Yes. Access Opening Solutions operates a 24-hour emergency line on 01 877 5206, 365 days a year, for shutters that have failed in an insecure or unsafe position.
My shutter is stuck open and I cannot secure the premises. What should I do?
Stop operating the controls, keep people clear of the opening and call us. Tell us the site address, the shutter's position and whether the premises are currently occupied so we can assess urgency.
Can a jammed shutter be repaired on the first visit?
Many faults are corrected on the first attendance, but we do not promise a first-visit repair. Where a part must be ordered, we make the opening safe and agree the return visit with you.
What does it usually mean when the motor runs but the shutter does not move?
It normally points to the drive train rather than the motor: a sheared key, failed coupling, stripped gear or a broken chain between motor and barrel. It needs inspection rather than repeated operation.
Do you repair shutters you did not install?
Yes. Most of our repair work is on shutters and industrial doors installed by others, across a wide range of makes and ages.
Do you work on industrial doors as well as retail shutters?
Yes — commercial and industrial premises are our core work, including warehouse shutters, rapid roll doors, sectional doors, dock equipment, steel doorsets and automated gates.
Can roller shutter maintenance actually prevent breakdowns?
It cannot eliminate them, but most emergencies we attend were preceded by noise, slow travel or intermittent controls. Scheduled servicing finds those symptoms while the door is still working.
How much will a roller shutter repair cost?
It depends on the fault, the door type and whether parts are required. We explain the charging basis when you call and confirm the cost of parts or further work before proceeding.
Service coverage
Dublin service coverage
Access Opening Solutions works throughout Dublin city and county from our base at 50 Grangemore Road, Donaghmede, Dublin 13. If you are unsure whether we cover your site, call and ask — we would rather tell you straight away than have you wait.
Call Access Opening Solutions and describe the fault. We assess urgency immediately and arrange an engineer to attend, make the area safe and repair the shutter where possible.